Privacy Policy

FV77 Privacy Policy — Our commitment to the complete protection of your information

The security of your personal data is fv77's highest priority. In this document, we clearly outline what information we collect, why we collect it, and how we keep it protected.

Last updated: 1 January 2026 — Members will be notified in advance whenever our policy is updated.
At a Glance
256-bit SSL Encryption
Sale of Data to Third Parties is Strictly Prohibited
GDPR-Compliant Policy
Never Shared Without Member Consent
Right to Erasure Reserved
International Standards Compliant
FV77 operates in compliance with PCI DSS and GDPR standards
SSL secured
Maximum Encryption
PCI DSS Certified
Payment Security
No Data Selling
Strictly confidential
GDPR Compliant
International Standards

How do we protect your information?

The Core Pillars of FV77's Privacy Protection

Strong encryption
All your data at FV77 is protected with 256-bit SSL encryption. No one can read or alter your information while it is in transit.
Secure Data Storage
Member data is stored on secure servers with zero tolerance for unauthorized access. Regular security audits are conducted to maintain the highest protection standards.
Restricted access
Only authorized personnel can access specific data. Every access is logged and reviewed on a regular basis.
No Third-Party Sharing
FV77 never sells your information to advertisers or third parties. Nothing is shared without your consent.
Transparent Cookie Policy
We are fully transparent about which cookies we use and why. You also have the option to disable any non-essential cookies.
Regular Policy Reviews
Our Privacy Policy is updated regularly. Members are always notified of any changes in advance — no surprises.
1
Introduction and scope of this policy
Who This Policy Covers

FV77 A trusted online gaming platform for millions across Bangladesh. We believe that earning your trust starts with protecting your data — and this Privacy Policy is our written commitment to that promise.

This Policy Applies To FV77's website, mobile application, and any related services — whether you are a registered member or a general visitor.

By accessing FV77's website or using our services, you confirm that you have read and agreed to this Privacy Policy.

We comply with Bangladesh's applicable data protection regulations as well as international GDPR principles. Your privacy is not a business decision for us — it is a fundamental right that we are committed to upholding at all times.

2
What information do we collect?
Details of collected information

FV77 Only the information we need is collected. We never ask for anything excessive or irrelevant. Below, we outline what types of data we collect and under what circumstances.

Personal Identification Information

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Current address (as part of the KYC process)
  • National ID number or passport number

Financial information

  • BKash or Nagad number (for processing transactions)
  • Bank account details (where applicable)
  • Transaction history and amounts

Technical Information

  • IP address and device type
  • Browser and operating system information
  • Time spent on site and pages visited
  • Login Timestamps & Activity Logs

Important: We never store your full card number or PIN. Payment information is processed through a PCI DSS certified gateway.

3
Purpose of Data Use
Why and how your information is used

FV77 Collected data is used solely for specific, legitimate purposes. Each purpose is clearly outlined below.

1
Account Management & Verification
Your information is used to create, manage, and secure your account, as well as to complete age verification and KYC processes.
2
Transaction Processing
Your information is used to process deposits, withdrawals, and other financial transactions. This is essential for secure and efficient payments.
3
Customer support
Your information is needed to resolve issues, answer queries, and provide personalized support. The support team can only access the information necessary to assist you.
4
Relevant offers & bonuses
Your gaming preferences and history are analyzed to offer relevant promotions and bonuses. This helps enhance your overall experience.
5
Fraud & Abuse Prevention
Data is analyzed to detect suspicious activity and protect platform security. This is essential for keeping all members safe.
6
Legal & Regulatory Compliance
Information may be shared where required to comply with lawful directives from government regulatory authorities.
4
How long is your information retained?
Data Retention Policy

FV77 We do not retain any data longer than necessary. The table below outlines the retention period for each category of information.

Type of information Retention Period Reason Upon account closure
Account Information While Active Service Delivery Deleted After 5 Years
Financial transactions 7 Years Legal Obligations Mandatory Retention
KYC documents 5 Years Regulatory Requirements Mandatory Retention
Gaming activity 3 years Analytics & Security Erasure on Request
Login and security logs 1 Year Security review Automatic Deletion
Marketing Preferences Until active consent is withdrawn Relevant Offers Instant withdrawal

After the specified retention period, data is automatically deleted or anonymised in a way that makes it impossible to identify you.

5
Sharing Information with Third Parties
When and With Whom We Share Your Data

FV77 never sells your information or shares it with third parties for advertising purposes. However, limited data sharing may be necessary in specific circumstances to deliver our services.

When Information May Be Shared

Payment Processors
Necessary information is shared to process transactions via bKash, Nagad, or bank transfer.
Legal authorities
Information may be disclosed in response to valid legal orders or official government investigations.
Technology service providers
Limited data may be used for hosting and IT services where applicable, and those providers are also bound by our privacy policy.
Advertisers — never
Your data is never sold or shared with advertising companies. That is our firm and unwavering policy.

In any agreement with a third party, we explicitly define how they may use your data and to what extent — they have no authorization to go beyond those boundaries.

6
Cookies & tracking technologies
Which cookies we use and why

FV77-'s website uses cookies to enhance your experience and ensure the platform functions correctly. Below is a breakdown of the different types of cookies we use.

7
Your Rights
You Have Full Control Over Your Data

FV77Every member of - has clearly defined rights over their personal data, and we are fully committed to upholding them.

Right to access your information
You have the right to request a full summary of all information we hold about you.
Right to Rectification
You can contact support to request corrections to any inaccurate or outdated information.
Right to erasure
You may request the deletion of any data that is not required to be retained under legal obligations.
Right to object to processing
You can object to the use of your information for specific purposes.
Data Portability
If you would like a copy of your personal data, simply contact support to make a request.
Right to Opt Out of Marketing
You can opt out of marketing emails or notifications at any time.

To exercise these rights support@fv77.click-to send us an email. We will respond within 30 business days.

8
Child Protection Policy
Our policy on protecting the information of minors

FV77-'s services are strictly for users aged 18 and above. We never knowingly collect personal data from minors.

If a minor has accidentally created an account and this comes to our attention, we will immediately close the account and delete all associated data. If a parent or guardian believes their child has FV77has registered, please contact support immediately.

Use of this platform by anyone under 18 is strictly prohibited. Parents and guardians are urged to keep their devices secure.

9
Contact, Complaints & Policy Updates
How to contact us

For any questions, complaints, or requests regarding our Privacy Policy FV77-to reach the data protection team.

Contact Information
Email: support@fv77.click
Live chat: available 24/7 on the platform
Response time: within 30 business days

Policy Updates

If this Privacy Policy changes, we will post a notification on the website and inform registered members by email. For major changes, notice will be given at least 14 days in advance.

The latest version of this document is always fv77.click/privacy-policyis available. Previous versions can be provided upon request.

Acknowledgement of Privacy Policy

By using the FV77 platform, you confirm that you have read, understood, and agreed to all terms of this Privacy Policy. We are always committed to protecting your information.

🔒 Your Data is 100% Secure

Join fv77 with Complete Peace of Mind

Your privacy is our top priority. With SSL protection, GDPR compliance, and a commitment to full transparency, fv77 is always on your side.

  • Your Data Is Never Sold
  • 256-bit SSL Encryption
  • 24/7 Support in Bengali
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